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If you’re a fan of online shopping, especially for tech items, there are some guidelines you should know to improve your experience and potentially save you more money. Retailers’ price adjustment policies are one of them.
Price adjustment policies are especially important as stores compete for our purchases of the same products, and become even more important if you’re looking for a popular product, shopping during a busy period like Black Friday, or looking for a specific color, size, or model.
Most major retailers such as Walmart, Target, Best Buyand more have some sort of price adjustment policy, and understanding the nuances and rules of each is key to becoming the smartest online shopper. Here’s everything you need to know about Best Buy’s price match policy so you can shop smarter, both in-store and online.
As a deals and buys editor in the tech space, I tend to prefer buying major electronics at Best Buy. I actually bought the Hisense Canvas TV Best Buy during Cyber Week 2025 and successfully adjusted the price to a holiday offer in less than a few minutes in the app. Best Buy even honored my price match a few months later, after I decided to delay delivery until this month while I waited for my house to be built. I received the cost difference a few days after receiving my TV.
Also: 3 money saving tricks I use every time I shop online, and you should too
What is Best Buy’s price match policy?
Best Buy’s policy is described on the brand’s website as “Price adjustment guarantee.” At a basic level, the brand does allow for price matching.
That of the company latest site information states that Best Buy will “match the current product price of major local and online competitors.”Qualified competitors“) for immediately available new products sold at Best Buy (excludes Marketplace products, clearance items, refurbished and open box items).”
Best Buy looks particularly robust FAQ page on their website, which is worth a deeper analysis if necessary, but in most cases, you will be able to match the price at Best Buy if the product is:
- Identical to a qualifying competitor’s product (Best Buy product must be brand, model number, and color matching the requirements. Product must also be new).
- Immediately available for shipping or in-store pickup at qualified competitor.
- Not listed on Best Buy’s exclusions list.
The policy covers new items sold at Best Buy, although it excludes Marketplace, clearance, refurbished and open-box items. It is Best Buy’s policy to allow a price match at time of purchase, per identical item, per customer, to the current tax-free price available to all customers.
You can’t price match at Best Buy if:
- The product is sold to retailers not listed as a qualified competitor.
- Products shipped or sold by third-party sellers on BestBuy.com or qualified competitor web site
- Pricing is only available to certain customer groups through membership program members, loyalty offers, non-warehouse member related discounts, paid loyalty programs and government trade-in store offers. This means that Best Buy will not match exclusive member prices, such as those offered to Prime members or Costco members, but they may match Prime exclusive prices or warehouse prices.
- Best Buy Education, Best Buy Business, and Best Buy Marketplace store transactions on a third-party website.
- Any offer of qualified competitors including contract mobile phones, service prices (including shipping and installation costs), pre-order offers, rent/lease for own items, clearance offers, trade-in offers, items listed as Black Friday prices, daily or hourly specials, and items on sale from the Thursday before Thanksgiving through the Monday after Thanksgiving.
- Any financing offers, package offers, items included in package offers, subscription services, free items, price errors, email offers, coupon offers, items advertised as limited quantity, out-of-stock items, clearance items, open-box items, refurbished items, pre-owned items, credit card offers, gift card offers, items included in gift card offers, point-of-sale voice game discount program and discounts related to a sale card activation video game, offers, whether offered by Best Buy directly or at qualified competitor.
So what is a qualified competitor?
As of May 2025, Best Buy indicates qualified competitors they are: Abt, Amazon, Apple, B&H Photo Video, BJ’s Wholesale Club, BrandsMart USA, Costco, Crutchfield, Dick’s Sporting Goods, Home Depot, Lowe’s, Menards, Microcenter, Nebraska Furniture Mart, PC Richard, RC Willey, Sam’s Club, Target and Walmart.
If the product is not sold at any of these retailers, you will not be able to attempt a price match.
How can I price match at Best Buy?
Best Buy allows price matching to occur in-store or online.
Whether you’re in a store or online, you want to find your qualifying product first. Make sure the product is a new, immediately available item sold by Best Buy and identical to a qualified competitor’s product (same brand, model number, and color). Then connect with a representative via Best Buy Chat or call 1-888-BEST BUY (1-888-237-8289) to request a BestBuy.com price match.
You’ll need to have the ad or website showing the current lowest price you want to match available to share with the representative. If you are in the store, after finding a product that meets the requirements, search for an employee. Then show the ad, price, or website of the qualified competitor with the lowest price (it must still be in effect) and your local store and staff will review and verify your price match request.
How can I show “proof” of the price?
Best Buy says the best way to demonstrate a lower price is to provide or share a qualified competitor’s current ad or website address with the price. Best Buy may call the qualifying competitor’s retail store or check the competitor’s website to verify the lowest price and availability of the item.
Where can I price match at Best Buy?
Best Buy allows price matching in-store, online via chat, by phone, or through the Best Buy app.
Will Best Buy price match coupons?
No, Best Buy will not allow you to price match coupons because the brand does not match coupons with qualified competitors. Also, a coupon or price match can be used with a lower price, but not both. Best Buy does not allow a coupon to be used on a product that already has a price match.
Is Best Buy’s price match guarantee the same at all stores?
In most cases, yes, the price match policy is the same at all Best Buys. The exception is stores in Puerto Rico. Best Buy Puerto Rico stores have their own price match guarantee and terms are posted at those stores in Puerto Rico.
Is Best Buy price matching out of stock or limited quantity items?
If the item is out of stock or a qualified competitor has advertised limited quantities, Best Buy says it’s no longer eligible for price matching. Similarly, if Best Buy has a product advertised as limited quantity, it will not be eligible for price matching.
Does Best Buy price match Amazon?
Yes, Best Buy price matches Amazon products if the product and price meet the criteria listed above. The only exception to this policy is that Best Buy cannot price match anything designated as an “exclusive” price or offer. This is because Prime’s exclusive offers are reserved for customers who pay for Prime membership. Remember, any Amazon price match must be sold directly by Amazon, not a third-party retailer.
Best Buy Price Match Prime Day Deals?
Best Buy generally doesn’t price match exclusive member events like Prime Day. If there’s a Prime Day deal available for non-Prime members, Best Buy could match it, though that’s unlikely. In most cases, Prime Day deals are reserved exclusively for Amazon Prime members, so Best Buy won’t be able to match the price.
Note that if another qualifying retailer matches an Amazon Prime Day offer, Best Buy is likely to provide a price match since this is not a membership-based offer. For example, if Walmart price matches an exclusive Prime offer available to everyone on Walmart.com (not just Walmart+ members), Best Buy is likely to provide a price match if the rest of the price match guarantee policy criteria are met.
Does Best Buy price match Costco, BJ’s or Sam’s Club?
Best Buy considers qualified warehouse club competitors such as Costco, BJ’s and Sam’s Club, so price matching is available wholesale. However, since they are all member-based retailers, Best Buy will not be able to match member-exclusive prices online or in-store. This means that if a member-only rate is offered, Best Buy cannot offer a price match, but a price match with standard warehouse prices is accepted.
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